Terms & Conditions

1. Acceptance of Terms

By using Zmate's website or official communication channels, you agree to be bound by these Terms & Conditions.

2. Services

Zmate provides a platform for booking home and on-demand services through its official website, WhatsApp Business account, and official social media platforms.

3. Bookings

• All service bookings are subject to availability.
• Zmate reserves the right to accept, modify, reschedule, or cancel any booking when necessary.
• Customers must provide accurate information while making a booking.

4. Pricing & Payments

• Service charges will be communicated before booking confirmation.
• Any additional charges, if applicable, will be informed in advance.
• Payments must be made only through Zmate-approved payment methods.

5. User Responsibilities

Users agree to:

• Provide accurate information.
• Use Zmate only for lawful purposes.
• Treat service professionals and Zmate representatives with respect.
• Avoid abusive, fraudulent, or harmful activities.

6. Intellectual Property

All content, logos, trademarks, graphics, text, designs, and other materials on the Zmate website and official social media pages are the exclusive property of Zmate and may not be copied, reproduced, or used without prior written permission.

7. Third-Party Links

The Zmate website or official social media pages may contain links to third-party websites. Zmate is not responsible for the content, privacy practices, or services offered by such third-party websites.

8. Limitation of Liability

Zmate will make reasonable efforts to ensure quality service but shall not be liable for delays, cancellations, interruptions, or losses arising from circumstances beyond its reasonable control.

9. Privacy

By using Zmate, you agree to the collection and use of your information in accordance with our Privacy Policy.

10. Changes to Terms

Zmate reserves the right to update or modify these Terms & Conditions at any time. Continued use of our services after any changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of Zmate shall be subject to the jurisdiction of the competent courts in India.

12. Official Communication

Zmate operates only through its official website, WhatsApp Business account, and official Instagram, Facebook, and LinkedIn pages. Zmate is not responsible for communications or transactions made through unofficial accounts or unauthorized third parties.